Bad Metrics Make for Bad Decisions
Photo by Luke Chesser on Unsplash: https://unsplash.com/photos/JKUTrJ4vK00 Many of the metrics that dominate news are misleading. For...
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- Mar 24, 2020
- 1 min
Why are there so few Coronavirus cases in Ohio? They haven't tested anyone.
Okay, the headline is a bit of an exaggeration, but only by so much. It is being reported that New York is the epicenter of the...
- Jun 1, 2017
- 3 min
Are your customer metrics misleading you?
Are you measuring your organization's success by the right set of customer metrics? Unless you know their impact on achieving your main...
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