Bad Metrics Make for Bad Decisions
Photo by Luke Chesser on Unsplash: https://unsplash.com/photos/JKUTrJ4vK00 Many of the metrics that dominate news are misleading. For...
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Mar 24, 20201 min
Why are there so few Coronavirus cases in Ohio? They haven't tested anyone.
Okay, the headline is a bit of an exaggeration, but only by so much. It is being reported that New York is the epicenter of the...
Jun 1, 20173 min
Are your customer metrics misleading you?
Are you measuring your organization's success by the right set of customer metrics? Unless you know their impact on achieving your main...
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