Disney in Denial; Part 4; Disney's Declining Customer Engagement
This is the fourth in a series of posts regarding missteps taken by The Walt Disney Company. You can navigate to Part 3 here. Customer...
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- Jun 28
- 2 min
Disney in Denial; Part 3; Swapping Customers is Mission Impossible
This is the third in a series of posts regarding missteps taken by The Walt Disney Company. You can navigate to Part 2 here. The way Bob...
- Jun 27
- 3 min
Disney in Denial; Part 2: Lucasfilm Devalues its Customers
This is the second in a series of posts regarding missteps taken by The Walt Disney Company. You can navigate to Part 1 here. Fifteen...
- Jun 26
- 2 min
Disney in Denial; Part 1: Introduction
Imagine if The Walt Disney Company announced its intent to reshape its princess movies. Its research had shown it would be better to...
- Jun 23
- 1 min
What is so hard about respecting your customers?
What is it about respecting one's customers that some companies are finding to be so difficult? Bud Light's first ad since March shows...
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