Jul 19, 20232 minDisney in Denial; Part 8; Customer Satisfaction is not a Gender-Based Zero-Sum GameThis is the eighth in a series of posts regarding missteps taken by The Walt Disney Company. You can navigate to Part 7 here. As Disney’s...
Jul 17, 20232 minDisney in Denial; Part 7; Star Wars Loses WomenThe prior post in this series demonstrated that catering to the tastes of activists didn’t create a Star Wars heroine that appealed to...
Jul 12, 20233 minDisney in Denial; Part 6; The Activists Aren't All RightThis is the sixth in a series of posts regarding missteps taken by The Walt Disney Company. You can navigate to Part 5 here. If you ask...
Jul 11, 20232 minDisney in Denial; Part 5; You’re Never too Successful to Afford Ignoring Your CustomersThis is the fifth in a series of posts regarding missteps taken by The Walt Disney Company. You can navigate to Part 4 here. It’s hard to...